In this case, T4L says they agree with my analysis (without offering any of their own). They ask me to get the suit tailored and say they’ll reimburse me.

This is when I start losing faith in Tailor4Less.

Having your local tailor perform a couple of basic alterations on a custom suit is perfectly acceptable. But this suit has a slew of fit problems, including some that I can’t even diagnose, like the biceps and the hips.

So before taking it to my tailor for major surgery, I express my concerns in another email to T4L:

Here’s what I get back:

I was confused by this response, but I figured out that he’s asking me to confirm how much it would cost to get the suit altered locally.

T4L is trying to figure out if it would cost more to remake the jacket or reimburse me for tailoring.

They don’t trust my estimate ($200), and they want me to make a trip to the tailor to get an official estimate.

After some more back and forth, they decide to remake the jacket, and I agree to get the pants tailored. They ask me to measure the jacket so they can compare it to my measurement profile.

I send over these measurements and… crickets. No response for over two weeks. I check in to see what’s going on and get this response:

They want me to measure the jacket again, this time taking a photo of each measurement. Again, there’s a lack of trust here.

At this point, I throw in the towel and tell Tailor4Less that I can’t recommend their service to my readers. I explain that most men aren’t willing to (and shouldn’t be expected to) put in this much work for a made-to-measure suit.

More importantly, custom clothiers should trust their customers. They shouldn’t ask you to prove that your measurements are accurate.

They should care about you enough to offer detailed feedback about their work.

Finally, they should do everything in their power to make sure you get a suit that fits wonderfully, even if that requires a remake.