There are so many made-to-measure suit companies to choose from these days. Most of them operate online and manufacture overseas, which is why custom suits are so much more affordable than they used to be.

But having a suit made without being measured in person by a master tailor is an inherently difficult process. To ensure great results, you have to do two things:

1. Over-communicate
2. Choose the right company

You should only work with MTM suit makers who have a reputation for outstanding customer service. You want companies that will analyze your measurements like detectives at the scene of a crime, who will bend over backwards to make sure you’re happy.

You want companies who are willing to remake your suit, even if that means losing money on their first transaction with you, because they know how valuable a lifelong customer is.

I’m talking about companies like Black Lapel and Oliver Wicks (formerly known as Dragon Inside).

Unfortunately, there are many custom suit brands who don’t show this level of dedication to their customers.

Oftentimes, it’s the budget brands that you need to watch out for. There’s a reason a $300 custom suit seems to good to be true. It is.

A while back, a company called Tailor4Less reaches out to me about working together. I’ve actually heard good things about T4L, although they have mixed reviews on the web, so we decide to go forward with a suit review.

I choose a tan linen two piece suit, submit my measurements and place the order (which, I should mention, is free).

The suit arrives in roughly three weeks, which is fast for MTM, but there are some problems with the way it fits.

You should always send feedback about your MTM order, including photos. Here’s what I send to my Tailor4Less point of contact:

Typically, after you give your feedback, the company then responds with their analysis about the suit they made. Then you decide how to proceed (which usually involves some combination of alterations and remakes).